Cancellation Policy

You can cancel or modify your order for free within two hours after placing it.

After the two-hour window:

  • Once our production team begins processing your order, modifications or cancellations may incur a service fee, which varies based on the product type and order status.
  • If your order has already been shipped, we are unable to process any cancellations or modifications.

Important Notes:

  • Production Time: Please note that modifying your order may extend the production time by 2-7 business days.
  • Delivery: Changes to your design may affect the overall delivery schedule.

Need Help? If you need to make a change, please contact our support team as soon as possible at support@giftgoart.comOur dedicated support team is available 24/7, 7 days a week to assist you.