Cancellation Policy
You can cancel or modify your order for free within two hours after placing it.
After the two-hour window:
- Once our production team begins processing your order, modifications or cancellations may incur a service fee, which varies based on the product type and order status.
- If your order has already been shipped, we are unable to process any cancellations or modifications.
Important Notes:
- Production Time: Please note that modifying your order may extend the production time by 2-7 business days.
- Delivery: Changes to your design may affect the overall delivery schedule.
Need Help? If you need to make a change, please contact our support team as soon as possible at support@giftgoart.com. Our dedicated support team is available 24/7, 7 days a week to assist you.